About These Terms

Welcome to Alpha Salvage. These Terms & Conditions govern your access to and use of the Alpha Salvage website, services, products, and related communications.

Our Automotive Parts Marketplace

Alpha Salvage helps customers find and purchase used auto parts, used car parts, salvage auto parts, used engines, used transmissions, and other automotive components sourced through a network of independent junkyards and salvage yards across the United States.

Your Agreement

If you do not agree with these Terms & Conditions, please do not use our website or services. Otherwise, by continuing to use Alpha Salvage, you acknowledge these terms and agree to follow the applicable requirements.

Who May Use the Website?

By using the Alpha Salvage website, you represent that you are legally capable of entering into an agreement. Additionally, you agree to provide accurate information whenever information is requested.

Acceptable Website Use

You must use the website only for lawful purposes. Furthermore, you must not interfere with website operations, security, or other customers' access.

• You are legally capable of entering into an agreement.
• The information you provide is accurate and truthful.
• You will use the website only for lawful purposes.
• You will not conduct fraudulent or unauthorized activity.
• You will not interfere with website operation or security.
• You will not copy or misuse website content without authorization.

Understanding Used-Part Condition

Alpha Salvage provides access to used automotive components sourced from independent junkyards and salvage yards. Therefore, these parts may have signs of previous use.

Because these products are used or salvaged automotive parts, their condition, mileage, appearance, wear, and included components may vary.

What Customers Should Expect

However, customers should always review the available product information and confirm compatibility before completing a purchase.

Availability Can Change

All products are subject to availability. Alpha Salvage may receive inventory information from different junkyards and salvage yards. Consequently, inventory can change quickly.

Pricing and Product Information

Similarly, pricing and product information may change before an order is finalized. Therefore, the final information confirmed for an order will apply to that transaction.

• A part shown online may become unavailable.
• Pricing may change before an order is finalized.
• Product specifications may be updated.
• Images may not reflect every cosmetic characteristic of the exact unit.
• Inventory may change because used parts have high turnover.
• Material changes may be communicated before order completion.

Information Needed for an Accurate Order

Customers are responsible for providing accurate information when requesting or purchasing a part. In particular, vehicle and shipping information should be reviewed carefully before submission.

• Full name.
• Email address.
• Phone number.
• Billing information.
• Shipping address.
• Vehicle make and model.
• Vehicle year.
• VIN where required.
• Required part information.
• Other information necessary to identify the correct part.

Why Accuracy Matters

For example, an incorrect VIN or vehicle model can affect part compatibility. Similarly, an incorrect shipping address can cause delivery problems or additional charges.

When Does an Order Become Confirmed?

Submitting a request or inquiry does not necessarily guarantee that a particular part has been reserved or sold. Instead, the order must go through the applicable confirmation process.

Factors Affecting Confirmation

An order may depend on several factors. For example, supplier confirmation and part compatibility must be established before fulfillment can proceed.

• Part availability.
• Supplier confirmation.
• Product compatibility.
• Pricing.
• Shipping arrangements.
• Payment authorization.

Payment Responsibilities

Customers are responsible for providing valid payment information and authorizing applicable charges associated with an order. Furthermore, payment must be successfully authorized before an order can proceed.

Payment Processing

Payment processing may be handled through third-party payment processors. If a payment is declined or requires authorization, customers may need to contact their bank or card issuer. Consequently, an order may be delayed until payment authorization is completed.

Nationwide Shipping

Alpha Salvage ships automotive parts across the United States. However, shipping requirements and costs may vary according to the part and destination.

Factors That Affect Shipping

Shipping requirements may depend on the size, weight, destination, and type of automotive part. Additionally, some large components may require freight transportation.

• Part type.
• Part dimensions.
• Weight.
• Destination.
• Shipping method.
• Freight requirements.
• Delivery location.

Inspect Your Shipment Promptly

Customers should inspect their shipment promptly after delivery. In addition, the condition of the packaging and part should be documented when an issue is noticed.

Reporting Damage or Incorrect Parts

If a part appears damaged, incorrect, or materially different from what was ordered, contact Alpha Salvage as soon as possible. Therefore, retaining the packaging and shipment information is recommended.

Customers may be asked to provide:

• Clear photographs of the part.
• Photographs of the shipping packaging.
• Shipping label information.
• Description of the issue.
• Unboxing video where requested.

Return Request Period

Alpha Salvage accepts eligible returns subject to the applicable Return & Refund Policy and supplier conditions. Specifically, a customer must request a return within 15 days of delivery.

Documentation for a Return

For damaged, incorrect, or disputed parts, appropriate documentation may be required before the return or claim can be evaluated. Therefore, customers should preserve photographs, packaging, labels, and other relevant evidence.

How Refund Amounts Are Determined

Refund eligibility and amount depend on the circumstances of the return and the applicable return conditions. Therefore, a refund should not be considered automatic until the return has been reviewed.

Supplier Review

Refunds may also be subject to supplier assessment and validation where the part is supplied through an independent junkyard. In addition, the condition of the returned part may affect eligibility.

Before Shipment

If an order is cancelled before shipment, the applicable refund may be reduced by applicable restocking, processing, or other charges. Therefore, customers should contact Alpha Salvage as soon as possible when requesting a cancellation.

Who Provides the Warranty?

Warranty coverage for applicable parts is provided by the particular junkyard or salvage yard supplying the part. However, Alpha Salvage may assist customers with the warranty process when necessary.

Warranty Coverage

Review the Applicable Warranty

Exact warranty periods, coverage, and exclusions should always be reviewed against the applicable product listing or supplier warranty documentation. Consequently, customers should understand these conditions before installation.

Starting a Warranty Claim

If a part is covered by a supplier warranty and the customer experiences a qualifying issue, Alpha Salvage may assist the customer in communicating with the relevant junkyard or supplier.

Information Required for Review

Customers may be required to provide documentation. For example, photographs, videos, installation information, and diagnostic information may be requested.

• Photographs.
• Videos.
• Installation information.
• Diagnostic information.
• Order information.
• Other documentation required by the supplier.

Normal Signs of Previous Use

Used automotive parts may contain normal signs of prior use. Therefore, cosmetic wear, discoloration, and other characteristics may differ from a new component.

Surface Rust on Powertrain Components

For powertrain components, surface rust may develop because of materials and storage conditions. However, surface rust that does not affect overall performance is not necessarily treated as a warranty defect under applicable supplier warranty terms.

Your Role in a Successful Order

Customers are responsible for providing accurate information and following applicable ordering, installation, shipping, return, and warranty requirements. In addition, customers should review part information before purchase.

Independent Supplier Relationships

Alpha Salvage works with independent junkyards and salvage yards to source automotive parts. Because these suppliers operate independently, their policies may differ.

Supplier-Specific Conditions

Because these suppliers are independent businesses, product availability, warranty coverage, condition, return requirements, shipping arrangements, and other supplier-specific terms may vary. Therefore, the applicable supplier conditions may govern the relevant transaction.

Ownership of Website Materials

Unless otherwise stated, the website's content, design, text, graphics, logos, images, and other materials are owned by or licensed to Alpha Salvage.

Permitted and Prohibited Use

Therefore, website materials must not be reproduced, redistributed, modified, or commercially exploited without appropriate authorization.

• Do not reproduce website content without authorization.
• Do not copy or redistribute protected materials.
• Do not modify or commercially exploit website materials without authorization.
• Do not misuse Alpha Salvage branding or intellectual property.

Prohibited Activities

Alpha Salvage does not permit fraudulent, deceptive, abusive, or unauthorized activity. Accordingly, customers must not misuse payment systems, return processes, warranty procedures, or website functionality.

• Fraudulent payment activity.
• Unauthorized transactions.
• False customer information.
• Abuse of return or warranty processes.
• Misuse of the website.
• Attempts to interfere with website operations.
• Other unlawful activity.

Action Against Misuse

Alpha Salvage may take appropriate action where fraudulent or unlawful activity is reasonably suspected. As a result, access to services may be restricted where necessary.

Scope of Services

Alpha Salvage provides information and facilitates the purchase of used automotive parts sourced through independent suppliers.

Events Outside Reasonable Control

To the extent permitted by applicable law, Alpha Salvage will not be responsible for losses resulting from circumstances outside its reasonable control. For example, supplier availability, carrier issues, or incorrect customer information may affect an order.

• Supplier availability.
• Shipping delays.
• Carrier issues.
• Incorrect customer information.
• Third-party actions.
• Other circumstances outside reasonable control.

When Terms May Change

Alpha Salvage may update these Terms & Conditions from time to time to reflect changes in services, business practices, policies, or applicable requirements.

How Updates Are Communicated

When changes are made, the updated version will be posted on this page with a revised Last Updated date. Therefore, customers should review this page periodically for updates.

Related Privacy Policies

Your use of the Alpha Salvage website is also subject to our privacy and data-protection policies. In addition, these policies explain how information is handled when you use our website or services.

Questions About Your Order?

If you have questions about these Terms & Conditions, an order, return, refund, warranty, shipping matter, or another service issue, please contact Alpha Salvage through the contact information provided on our website.

Your Acceptance

By using the Alpha Salvage website, submitting an inquiry, creating an account, requesting a part, placing an order, or otherwise using our services, you acknowledge that you have read and understood these Terms & Conditions and agree to be bound by the applicable terms.

Before Using Our Services

If you do not agree with these terms, please discontinue use of the website and related services. Otherwise, continued use of Alpha Salvage indicates your agreement to the applicable Terms & Conditions.