Clear practices for responsible privacy.
Alpha Salvage Privacy Policy explains that we respect your privacy and are committed to handling your personal information responsibly.
Alpha Salvage provides used auto parts, salvage auto parts, and used car parts for four-wheel vehicles. We work with a network of 40+ junkyards and salvage yards across the United States to help customers find usable parts for their vehicles.
This Privacy Policy describes our general privacy practices. Our actual collection and use of information may depend on how you interact with Alpha Salvage and which website features or services you use.
Information We Collect
We may collect personal information that you voluntarily provide to us or information generated when you use our website.
1.1 Information You Provide
Depending on your interaction with Alpha Salvage, we may collect:
- Full name
- Email address
- Phone or mobile number
- Billing or shipping information, where applicable
- Vehicle make, model, year, and related details
- VIN or other vehicle identification information when voluntarily provided
- Auto-part information or specifications
- Account and login information
- Order or inquiry information, where applicable
- Messages and information provided through contact forms
- Information provided through email, phone, or WhatsApp communications
1.2 Information Collected Automatically
When you visit our website, certain technical information may be collected automatically, depending on the website technologies and services we use. This information can help us maintain website functionality, understand how visitors use our website, improve performance, and identify potential security or technical issues.
- IP address
- Browser type
- Device type
- Operating system
- Pages visited
- Approximate date and time of website activity
- Referring website or webpage
- Website interaction and usage information
How We Collect Information
Alpha Salvage may collect information through several channels.
2.1 Contact and Request Forms
When you complete a contact form or submit a request for a used auto part, we may collect the information you provide so that we can respond to your inquiry and assist you in finding the requested part.
2.2 Customer Accounts
If you create an Alpha Salvage account, we may collect information necessary to establish and manage your account, including your contact information and login credentials.
2.3 Phone Calls
When you contact Alpha Salvage by telephone, we may collect information you voluntarily provide during the conversation to respond to your request and provide customer service.
2.4 Email
If you contact us by email, we may retain your email address, message, attachments, and other information you provide so that we can respond and maintain appropriate business records.
2.5 WhatsApp and Other Messaging Services
If you contact Alpha Salvage through WhatsApp or another third-party messaging service, we may receive and use the information you provide through that service to respond to your inquiry and provide customer support.
How We Use Personal Information
Alpha Salvage may use personal information for purposes such as:
- Responding to customer inquiries
- Helping customers locate used auto parts
- Providing information about used, salvage, or OEM auto parts
- Confirming part availability
- Communicating about requests or orders
- Creating and managing customer accounts
- Providing customer service and support
- Processing transactions where applicable
- Coordinating shipping or delivery where applicable
- Maintaining business and customer-service records
- Improving our website and services
- Understanding website usage and customer interactions
- Detecting, preventing, and investigating fraud or unauthorized activity
- Maintaining website security
- Complying with applicable legal obligations
Cookies and Similar Technologies
Alpha Salvage may use cookies and similar technologies to operate, secure, analyze, and improve its website.
4.1 How Cookies May Be Used
Cookies may help us:
- Maintain website functionality
- Support customer login features
- Remember certain preferences
- Understand website traffic
- Measure website performance
- Improve website functionality and user experience
- Detect technical or security issues
Some cookies may be provided by third-party services used on our website.
4.2 Managing Cookies
You can manage or disable cookies through your browser settings. Certain website features may not function properly if cookies are disabled.
Customer Accounts and Login Information
If you create an account with Alpha Salvage, we may collect information needed to create and maintain your account.
Account Identity
Your name, email address, and contact information may be used to establish and manage your account.
Login Information
Login credentials and information associated with your Alpha Salvage account may be maintained.
Account Activity
Information associated with your account may be retained for customer service and business operations.
Security Responsibility
Customers are responsible for maintaining the confidentiality of their login credentials.
You should notify Alpha Salvage if you believe your account has been accessed without authorization.
Vehicle and Auto-Part Information
When requesting used auto parts, salvage auto parts, or used OEM auto parts, customers may provide vehicle or part information to help us identify the appropriate component.
6.1 Examples of Vehicle and Part Information
- Vehicle make
- Vehicle model
- Model year
- VIN
- Engine information
- Transmission information
- Part name or description
- Part number
- Other vehicle or compatibility information
6.2 How We Use Vehicle Information
We use this information primarily to:
How We Share Personal Information
We may disclose personal information when reasonably necessary to operate our business, provide requested services, or comply with legal obligations.
7.1 Service Providers
Depending on the circumstances, information may be shared with:
- Website hosting and technology providers
- Customer-service and communication providers
- Payment or transaction providers, where applicable
- Shipping, delivery, or logistics providers, where applicable
- Analytics or website-performance providers
- Service providers supporting our business operations
7.2 Business Partners
We may share relevant information with salvage yards or other business partners when reasonably necessary to fulfill a customer request.
7.3 Legal and Professional Purposes
- Professional advisors
- Government authorities
- Law enforcement agencies
- Other parties when required or permitted by applicable law
We seek to limit information shared with service providers and business partners to information reasonably necessary for the relevant business purpose.
Our Salvage-Yard and Junkyard Network
Alpha Salvage works with 40+ junkyards and salvage yards across the United States to source used auto parts and help customers locate parts that meet their requirements.
When necessary to respond to a customer request, we may share relevant information with an appropriate salvage-yard partner or service provider.
Part Availability
Relevant vehicle or part information may be shared when necessary to determine whether a requested part is available.
Part Identification
Vehicle specifications may help our network identify potentially compatible components.
Customer Requests
Information may be used to respond to a customer's specific used auto-part request.
Limited Sharing
We aim to avoid sharing information that is not reasonably necessary for the applicable business purpose.
Third-Party Services and Websites
Our website may use or connect with third-party services, including communication tools, analytics services, hosting providers, payment services, social-media features, or other technologies.
- Communication tools
- Analytics services
- Hosting providers
- Payment services
- Social-media features
- Other website technologies
Alpha Salvage does not control the privacy practices of independent third parties. We encourage users to review the applicable privacy policies of third-party services before providing information through them.
Data Security
Alpha Salvage takes reasonable measures appropriate to the nature of the information we maintain to help protect personal information against unauthorized access, use, disclosure, alteration, or destruction.
Privacy & Security Measures
We also encourage customers to use strong passwords, protect their account credentials, and avoid sending unnecessary sensitive information through ordinary email or messaging services.
Data Retention
We retain personal information for as long as reasonably necessary for the purposes described in this Privacy Policy, including providing services, responding to inquiries, maintaining customer and business records, resolving disputes, preventing fraud, enforcing applicable agreements, and complying with legal obligations.
11.1 Factors Affecting Retention
The length of time information is retained may vary depending on:
- The type of information
- The purpose for which it was collected
- The nature of the customer relationship
- Legal or regulatory requirements
- Legitimate business and recordkeeping needs
11.2 Disposal of Information
When personal information is no longer reasonably necessary, we may delete, anonymize, or securely dispose of it, subject to applicable legal and business requirements.
Your Privacy Rights
Depending on your location and the laws that apply to you, you may have certain rights concerning your personal information.
To submit a privacy request, please contact Alpha Salvage using the contact information provided in the Contact Alpha Salvage section below.
U.S. State Privacy Rights
Several U.S. states have enacted privacy laws that may provide residents with additional rights regarding their personal information.
Whether a particular right applies to you depends on your state of residence, Alpha Salvage's activities, and the requirements and thresholds of applicable law.
If you believe you have a privacy right under applicable state law, you may contact us using the information below.
California Privacy Rights
If you are a California resident and applicable California privacy law applies to Alpha Salvage's processing of your personal information, you may have additional privacy rights.
Depending on the circumstances and applicable law, these may include rights concerning:
- Access to personal information
- Correction of personal information
- Deletion of personal information
- Information about the collection and use of personal information
If you wish to submit a privacy request, please contact us using the information provided below.
We may take reasonable steps to verify your identity before completing certain requests.
We will handle qualifying requests in accordance with applicable California law.
Children's Privacy
Our website and services are intended for a general audience and are not directed toward children.
Alpha Salvage does not knowingly collect personal information from children in circumstances where such collection is prohibited by applicable law.
Communications and Marketing
Alpha Salvage may communicate with you regarding inquiries, requested services, customer accounts, orders, or other transactions.
16.1 Promotional Communications
Where applicable, we may also send promotional or marketing communications in accordance with applicable law.
16.2 Opting Out
You may have the ability to opt out of certain promotional communications by following the unsubscribe instructions included in the communication or by contacting us.
Information You Provide Through WhatsApp and Other Third-Party Platforms
If you choose to contact Alpha Salvage through WhatsApp, social-media platforms, email services, or other third-party communication channels, information exchanged through those services may also be processed by the applicable third-party provider.
Third-Party Platform Considerations
Those providers operate independently from Alpha Salvage and may have their own privacy policies, terms, security practices, and data-retention practices.
You should review the privacy terms of any third-party platform before using it to communicate with us.
Changes to This Privacy Policy
Alpha Salvage may update this Privacy Policy from time to time to reflect changes in:
- Our business practices
- Website functionality
- Technology
- Data-processing practices
- Applicable privacy requirements
- Services offered by Alpha Salvage
When we make changes, we may update the Effective Date or Last Updated date at the top of this page.
Contact Alpha Salvage
If you have questions about this Privacy Policy, want to exercise an applicable privacy right, or have concerns about how your personal information is handled, please contact us.
Privacy Support
For privacy questions, privacy-rights requests, or concerns about the handling of personal information, contact Alpha Salvage through the appropriate official communication channel.
Important Notice
This Alpha Salvage Privacy Policy describes Alpha Salvage's general privacy practices based on the services and website functionality currently offered.
Privacy obligations can vary depending on the customer's location, the nature of the information collected, the technologies used on the website, and the applicable laws.
Alpha Salvage should review this Privacy Policy against its actual website configuration, third-party services, data-retention practices, and business operations before publication and periodically thereafter.
Your Privacy. Clear Answers.
Find answers to common questions about how Alpha Salvage collects, uses, shares, and protects personal information.
What personal information does Alpha Salvage collect?
Why does Alpha Salvage collect my personal information?
Does Alpha Salvage sell or rent my personal information?
Does Alpha Salvage share information with junkyards and salvage yards?
What vehicle information can I provide when requesting a part?
Does Alpha Salvage use cookies?
Can I disable cookies?
How does Alpha Salvage protect my personal information?
How long does Alpha Salvage keep my personal information?
Can I request access to or correction of my personal information?
Can I request deletion of my personal information?
Does Alpha Salvage have California privacy practices?
Does Alpha Salvage collect information from children?
Can I opt out of marketing communications?
How does Alpha Salvage handle information provided through WhatsApp?
How can I contact Alpha Salvage about my privacy?
Effective Date: [Insert Date]
Last Updated: [Insert Date]
Alpha Salvage Privacy Policy explains that we respect your privacy and are committed to handling your personal information responsibly. This Privacy Policy explains how Alpha Salvage collects, uses, discloses, and protects personal information when you visit our website, create an account, submit an inquiry, request used auto parts, communicate with us, or otherwise interact with our services.
Alpha Salvage provides used auto parts, salvage auto parts, and used car parts for four-wheel vehicles. We work with a network of 40+ junkyards and salvage yards across the United States to help customers find usable parts for their vehicles.
This Privacy Policy describes our general privacy practices. Our actual collection and use of information may depend on how you interact with Alpha Salvage and which website features or services you use.
1. Information We Collect
We may collect personal information that you voluntarily provide to us or information generated when you use our website.
1.1 Information You Provide
Depending on your interaction with Alpha Salvage, we may collect:
- Full name
- Email address
- Phone or mobile number
- Billing or shipping information, where applicable
- Vehicle make, model, year, and related details
- VIN or other vehicle identification information when voluntarily provided
- Auto-part information or specifications
- Account and login information
- Order or inquiry information, where applicable
- Messages and other information you provide through contact forms
- Information provided through email, phone, or WhatsApp communications
You should provide only information that is reasonably necessary for your inquiry, account, purchase, or other interaction with Alpha Salvage.
1.2 Information Collected Automatically
When you visit our website, certain technical information may be collected automatically, depending on the website technologies and services we use.The personal privacy data is protected by various sources.
This may include:
- IP address
- Browser type
- Device type
- Operating system
- Pages visited
- Approximate date and time of website activity
- Referring website or webpage
- Website interaction and usage information
This information can help us maintain website functionality, understand how visitors use our website, improve performance, and identify potential security or technical issues.
2. How We Collect Information
Alpha Salvage may collect information through several channels.
2.1 Contact and Request Forms
When you complete a contact form or submit a request for a used auto part, we may collect the information you provide so that we can respond to your inquiry and assist you in finding the requested part.
2.2 Customer Accounts
If you create an Alpha Salvage account, we may collect information necessary to establish and manage your account, including your contact information and login credentials.
2.3 Phone Calls
When you contact Alpha Salvage by telephone, we may collect information you voluntarily provide during the conversation to respond to your request and provide customer service.
2.4 Email
If you contact us by email, we may retain your email address, message, attachments, and other information you provide so that we can respond and maintain appropriate business records.
2.5 WhatsApp and Other Messaging Services
If you contact Alpha Salvage through WhatsApp privacy or another third-party messaging service, we may receive and use the information you provide through that service to respond to your inquiry and provide customer support.
Third-party messaging platforms may collect and process information according to their own privacy policies and terms.
3. How We Use Personal Information
Alpha Salvage may use personal information for purposes such as:
- Responding to customer inquiries
- Helping customers locate used auto parts
- Providing information about used, salvage, or OEM auto parts
- Confirming part availability
- Communicating about requests or orders
- Creating and managing customer accounts
- Providing customer service and support
- Processing transactions where applicable
- Coordinating shipping or delivery where applicable
- Maintaining business and customer-service records
- Improving our website and services
- Understanding website usage and customer interactions
- Detecting, preventing, and investigating fraud or unauthorized activity
- Maintaining website security
- Complying with applicable legal obligations
We aim to use personal information only for legitimate business purposes and in ways reasonably related to the purpose for which it was collected.
4. Cookies and Similar Technologies
Alpha Salvage may use cookies and similar technologies to operate, secure, analyze, and improve its website.
4.1 How Cookies May Be Used
Cookies may help us:
- Maintain website functionality
- Support customer login features
- Remember certain preferences
- Understand website traffic
- Measure website performance
- Improve website functionality and user experience
- Detect technical or security issues
Some cookies may be provided by third-party services used on our website.
4.2 Managing Cookies
You can manage or disable cookies through your browser settings. Certain website features may not function properly if cookies are disabled.
5. Customer Accounts and Login Information
If you create an account with Alpha Salvage, we may collect information needed to create and maintain your account.
This may include your name, email address, contact information, login credentials, and information associated with your account.
You are responsible for maintaining the confidentiality of your login credentials and should notify Alpha Salvage if you believe your account has been accessed without authorization.
Alpha Salvage will not knowingly ask you to provide your account password through an unsolicited email or message.
6. Vehicle and Auto-Part Information
When requesting used auto parts, salvage auto parts, or used OEM auto parts, customers may provide vehicle or part information to help us identify the appropriate component.
6.1 Examples of Vehicle and Part Information
This information may include:
- Vehicle make
- Vehicle model
- Model year
- VIN
- Engine information
- Transmission information
- Part name or description
- Part number
- Other vehicle or compatibility information
6.2 How We Use Vehicle Information
We use this information primarily to:
- Respond to your request
- Identify potentially compatible parts
- Communicate with our salvage-yard network where appropriate
- Provide customer service
- Help locate the requested used auto part
7. How We Share Personal Information
Alpha Salvage does not sell or rent personal information to third parties for their own direct marketing purposes.
We may disclose personal information when reasonably necessary to operate our business, provide requested services, or comply with legal obligations.
7.1 Service Providers
Depending on the circumstances, information may be shared with:
- Website hosting and technology providers
- Customer-service and communication providers
- Payment or transaction providers, where applicable
- Shipping, delivery, or logistics providers, where applicable
- Analytics or website-performance providers
- Service providers supporting our business operations
7.2 Business Partners
We may share relevant information with salvage yards or other business partners when reasonably necessary to fulfill a customer request.
7.3 Legal and Professional Purposes
Information may also be shared with:
- Professional advisors
- Government authorities
- Law enforcement agencies
- Other parties when required or permitted by applicable law
We seek to limit information shared with service providers and business partners to information reasonably necessary for the relevant business purpose.
8. Our Salvage-Yard and Junkyard Network
Alpha Salvage works with 40+ junkyards and salvage yards across the United States to source used auto parts and help customers locate parts that meet their requirements.
When necessary to respond to a customer request, we may share relevant information with an appropriate salvage-yard partner or service provider.
For example, vehicle or part information may be shared when necessary to determine whether a requested part is available.
We aim to avoid sharing information that is not reasonably necessary for the applicable business purpose.
9. Third-Party Services and Websites
Our website may use or connect with third-party services, including communication tools, analytics services, hosting providers, payment services, social-media features, or other technologies.
Third-party services may collect or process information according to their own terms and privacy policies.
Alpha Salvage does not control the privacy practices of independent third parties. We encourage users to review the applicable privacy policies of third-party services before providing information through them.
10. Data Security
Alpha Salvage takes reasonable measures appropriate to the nature of the information we maintain to help protect personal information against unauthorized access, use, disclosure, alteration, or destruction.
Security practices may include appropriate administrative, technical, and organizational safeguards.
However, no website, electronic transmission, computer system, or storage method can be guaranteed to be completely secure. Therefore, we cannot guarantee that information transmitted to or stored by Alpha Salvage will always remain completely secure.
We also encourage customers to use strong passwords, protect their account credentials, and avoid sending unnecessary sensitive information through ordinary email or messaging services.
11. Data Retention
We retain personal information for as long as reasonably necessary for the purposes described in this Privacy Policy, including providing services, responding to inquiries, maintaining customer and business records, resolving disputes, preventing fraud, enforcing applicable agreements, and complying with legal obligations.
11.1 Factors Affecting Retention
The length of time information is retained may vary depending on:
- The type of information
- The purpose for which it was collected
- The nature of the customer relationship
- Legal or regulatory requirements
- Legitimate business and recordkeeping needs
11.2 Disposal of Information
When personal information is no longer reasonably necessary, we may delete, anonymize, or securely dispose of it, subject to applicable legal and business requirements.
12. Your Privacy Rights
Depending on your location and the laws that apply to you, you may have certain rights concerning your personal information.
These rights may include, where applicable:
- Requesting access to personal information we maintain about you
- Requesting correction of inaccurate personal information
- Requesting deletion of certain personal information
- Requesting information about our collection and use of personal information
- Requesting a copy of certain personal information
- Objecting to or restricting certain processing activities
- Withdrawing consent where processing is based on consent
- Exercising other rights provided by applicable privacy laws
These rights are subject to applicable legal exceptions, limitations, and verification requirements.
To submit a privacy request, please contact Alpha Salvage using the contact information provided in the Contact Alpha Salvage section below.
13. U.S. State Privacy Rights
Several U.S. states have enacted privacy laws that may provide residents with additional rights regarding their personal information.
Whether a particular right applies to you depends on your state of residence, Alpha Salvage’s activities, and the requirements and thresholds of applicable law.
Where required by applicable law, Alpha Salvage will provide additional notices and processes for exercising applicable privacy rights.
If you believe you have a privacy right under applicable state law, you may contact us using the information below.
14. California Privacy Rights
If you are a California resident and applicable California privacy law applies to Alpha Salvage’s processing of your personal information, you may have additional privacy rights.
Depending on the circumstances and applicable law, these may include rights concerning:
- Access to personal information
- Correction of personal information
- Deletion of personal information
- Information about the collection and use of personal information
Alpha Salvage does not sell personal information for monetary consideration.
If you wish to submit a privacy request, please contact us using the information provided below.
We may take reasonable steps to verify your identity before completing certain requests.
We will handle qualifying requests in accordance with applicable California law.
15. Children’s Privacy
Our website and services are intended for a general audience and are not directed toward children.
Alpha Salvage does not knowingly collect personal information from children in circumstances where such collection is prohibited by applicable law.
If you believe that a child has provided personal information to us, please contact Alpha Salvage so that we can review the situation and take appropriate action where required.
16. Communications and Marketing
Alpha Salvage may communicate with you regarding inquiries, requested services, customer accounts, orders, or other transactions.
16.1 Promotional Communications
Where applicable, we may also send promotional or marketing communications in accordance with applicable law.
16.2 Opting Out
You may have the ability to opt out of certain promotional communications by following the unsubscribe instructions included in the communication or by contacting us.
Opting out of marketing communications does not necessarily prevent us from sending non-promotional communications related to your account, inquiry, transaction, or requested service.
17. Information You Provide Through WhatsApp and Other Third-Party Platforms
If you choose to contact Alpha Salvage through WhatsApp, social-media platforms, email services, or other third-party communication channels, information exchanged through those services may also be processed by the applicable third-party provider.
Those providers operate independently from Alpha Salvage and may have their own privacy policies, terms, security practices, and data-retention practices.
You should review the privacy terms of any third-party platform before using it to communicate with us.
18. Changes to This Privacy Policy
Alpha Salvage may update this Privacy Policy from time to time to reflect changes in:
- Our business practices
- Website functionality
- Technology
- Data-processing practices
- Applicable privacy requirements
- Services offered by Alpha Salvage
When we make changes, we may update the Effective Date or Last Updated date at the top of this page.
We encourage you to periodically review this Privacy Policy to stay informed about how Alpha Salvage handles personal information.
19. Contact Alpha Salvage
If you have questions about this Privacy Policy, want to exercise an applicable privacy right, or have concerns about how your personal information is handled, please contact us.
Contact Information
Alpha Salvage
Email: [Insert Official Email Address]
Phone: [Insert Official Phone Number]
Website: [Insert Website URL]
Business Address: [Insert Business Address]
20. Important Notice
This Alpha Salvage Privacy Policy describes Alpha Salvage’s general privacy practices based on the services and website functionality currently offered.
Privacy obligations can vary depending on the customer’s location, the nature of the information collected, the technologies used on the website, and the applicable laws.
Alpha Salvage should review this Privacy Policy against its actual website configuration, third-party services, data-retention practices, and business operations before publication and periodically thereafter.r comments may be checked through an automated spam detection service.